The JAMS Difference Is Real
Some organizations promise great customer service, but JAMS actually delivers it. That’s because we believe relationships are key to success. When you purchase a JAMS solution, you can be sure we will partner with you each step of the way, offering hands-on support and services that not only differentiate us, but that make the difference for you.
#1: Implementation Success, Guaranteed.
When you are ready to get moving on your solution, we offer unparalleled support to ensure you have a successful implementation. Our experienced consultants work closely with you to ensure your implementation balances flexibility with performance and security. A typical implementation includes development/test, quality assurance and production scheduler environments. With expert, highly-ranked implementation services, you can count on us if you need a little extra guidance or a helping hand.
#2: Expert Support Whenever You Need It.
JAMS is easy to use. But when or if you need it, we offer 24/7 support that meets your unique needs. Whether it’s verifying connection prerequisites, supporting the initial set up of your development environment, or finding your way around the client, we’ve got you covered with the expertise to back it up.
#3: Second to None. See for Yourself.
When it comes to the support we offer and the partnership we provide, JAMS is second to none. But you don’t have to take our word for it. Just take a look at what our customers have to say and how we stack up compared to other providers—on G2 or anywhere else.
What Our Customers Are Saying
JAMS has the best customer support of any vendor I’ve dealt with in quite a long time. Even before we bought our license, we got good help. Now that we’ve paid, you’re still right there with us. Sometimes software support is great before the sale, and then wanes- not the case with JAMS.AAA Carolinas
JAMS has delivered the robust and flexible solution we needed to develop and fine-tune the job scheduling automation needs for our environment. The JAMS support team has been responsive and most importantly – solution oriented! We run a complex hybrid environment; nevertheless, each call to JAMS support has been a ‘first-call-fix’ which is so refreshing!BMW Bank North America
We are loving JAMS!! We are in the process of moving various other scheduled tasks to JAMS. The more we use it, the more we discover its other uses.West Jefferson Medical Center
I wish all our vendors were partners like you! I love JAMS but not just the tool, I love the commitment you and all the JAMS/MVP associates have made to helping us successfully leverage this tool to accomplish our goals. I tell EVERYONE about it, and have even started to use my experience with you guysSteak 'n Shake
JAMS support is always excellent, accurate, and courteous too. You guys are always quick to answer questions, and go above and beyond. I am very satisfied.Red Lobster