Always the best support! You answer the support question and even go the extra distance to provide additional feedback, tips, etc. Calls are answered quickly and you feel like you’re calling a friend down the road not across the world – that is greatly appreciated. I wish all companies had this type of service.
The support analysts are excellent. They actually web-exed into my PC and really helped me understand an option in JAMS that I had no idea existed. MAHALO for the quick and timely help!!
I love JAMS. My client is coming from old hardware/OS/application to Linux/Modernized application. Sometimes when I read their jobs I think they’re coming from stone knives and bear skins to a Lexus.
Operations at Matlock Capital needed a way to handle the increasing number and complexity of IT processes while reducing the need for human intervention. They needed a better way to manage the many interdependent overnight jobs post-processing market information.
Tight integration between JAMS and PowerShell has minimized Marketing Associates’ dependence on multiple scripting languages. The feedback that JAMS provides through PowerShell on completion status and notification status helps streamline many of the company’s batch processes.
The IT team faced issues such as support for multiple ERP systems, support for applications for the Wholesale Trading team, and consolidation of data from multiple billing applications.
Southwest Power Pool took advantage of the ability to run any kind of script in JAMS. They leveraged JAMS to run their batch scripts, SQL SSIS packages, PowerShell scripts and C# code all within the larger context of their enterprise workflows.
Since going live with JAMS, Bruce Power has automated more than 150 business-critical jobs. In addition to standard Windows Tasks, they’ve automated and integrated jobs from a long list of applications including: Passport, Workday, Sharepoint, NextAxiom, Informatica, and proprietary applications.
Hosting critical applications and business processes on multiple platforms had created a variety of pressure points for UVA Health’s workload automation tools. Failures and delays caused by the shortcomings of these tools were unacceptable.
When the University of Mary Washington (UMW) first moved to a Ruffalo Noel Levitz (RNL) net tuition discounting program, it took their team 8-10 hours a day to manually run ISIR loads through the 55 aid packaging groups (each a Banner process) to produce letter files. The University found they needed to automate the aid process in order to scale – hiring more personnel wasn’t an option.
With JAMS, a file trigger automatically kicks off the ISIR load import once a new file is ready, moves the ISIR load through hundreds of decision points and 120 packaging groups within the RNL matrix, and even creates letter files for the University to print letters. The whole end-to-end process runs in JAMS, and only takes about 20 minutes for each ISIR file – no manual processing necessary.