Follow the Leader in Workload Automation
See Why Customers Love JAMS for Comprehensive Job Scheduling and Workload Automation
When looking for a quality workload automation solution that achieves your business goals, look to your peers to find out how well a tool really works. Reviews from existing customers are a great way to see how users are leveraging the software to solve their unique challenges and bring efficiencies to their organization.
Award Winning Workload Automation Software
In this guide, you’ll see what real customers are saying about Fortra’s JAMS across popular review sites like TrustRadius, G2, and PeerSpot. Discover the value of our solution from our excellent customer support to the ROI we can provide. Get industry-specific insights and see a head-to-head comparison of JAMS vs. other top vendors. You’ll walk away with an understanding of why IT pros say JAMS best meets their business needs – and what makes us a leader in WLA across review platforms.
TrustRadius Customer Insights
Data via TrustRadius Community Pulse Report for JAMS Workload Automation.
What do Customers Love About JAMS
Customer Support + Ease of Doing Business
JAMS is more than just a tool. We go beyond the software as your partner in automation. As a leader in WLA for ease of doing business, JAMS not only simplifies your job schedule, it simplifies your life. And our support is rated world-class in providing expert help that meets your needs.
“Key to our success was the JAMS support team, which provided us the best level of
customer service I have ever experienced.” – William S., Sr. Systems Database Administrator, Retail“The best part about JAMS is the support staff. They are very prompt, usually replying to the initial request
within 1 hour. They are extremely helpful and friendly.” – Verified User in Government Administration“Their support staff have always been able to assist with any questions or problems I’ve had. They are friendly
and know the product very well. Truly impressed every time I have needed support. Can’t say that about many
other companies.” – Verified User in Retail
Best Feature Set
JAMS provides the right features and capabilities to modernize your automation and orchestrate your entire IT environment. Get greater visibility with alerts and logging, more control with event-based scheduling, and powerful integrations with everything from PowerShell to SQL—both natively and through APIs.
“JAMS simple to use interface and functionality with JDE made it easy to implement and
use. The dependencies on jobs and groups of jobs (setups) allows for the most efficient use of system time.
Grouping jobs together as a setup allows flexibility to make changes very quickly for entire groups of jobs at
one time.”– Timothy K., Business Applications Service Manager“My favorite JAMS feature is that it can be extended using custom execution methods,
written in C#, using their native libraries. These custom execution methods make it easy to schedule repeatable,
customizable jobs which are highly tailored to our company’s systems.” – Rob G., Director, Enterprise Systems“Before JAMS we had a hodge podge of PowerShell scripts run by Windows Task Scheduler
strewn across our environment. With JAMS we were able to centralize our automation and maintenance tasks with
built in success/failure notifications with logging.” – Verified User in Capital Markets
ROI
JAMS is more than just a tool. We go beyond the software as your partner in automation. As a leader in WLA for ease of doing business, JAMS not only simplifies your job schedule, it simplifies your life. And our support is rated world-class in providing expert help that meets your needs.
“We have absolutely seen return on investment with JAMS. It comes down to the fact
that our developers can actually spend time developing instead of troubleshooting and looking at why SQL or the
data source isn’t working.” – Kammy O., Network and Local Support Manager, Communication ServicesRead their full review on PeerSpot
“It has saved us over $50K per year in labor savings by automating many repetitive
tasks.” – Alex T., DBA, Government BodyRead their full review on TrustRadius
“Our file processing department has stayed at 2 employees, though we have doubled in
size. These employees no longer perform manual procedures but instead monitor and respond to JAMS automation
issues.” – Rob G., Director, Enterprise Systems
Who’s a Right Fit for JAMS?
Fortra’s JAMS is best for IT teams looking for more visibility and control over their entire environment. JAMS delivers centralized WLA under a single pane of glass that enables users to better define, schedule, execute, secure, and monitor cross-platform jobs and workflows. JAMS is for you if:
- You’re a mid-market organization needing to orchestrate highly critical jobs and workloads
- You want enterprise features that let you control your schedule exactly the way you want it, not the other way around
- You want a WLA vendor that leverages PowerShell unlike any other, as we’re both engineered on the .NET framework
- You’re looking for more than just software—you want an ally in automation to provide more value every step of your journey
Event-based Scheduling: Your Schedule on your Terms
JAMS runs jobs and process the way you want —not the other way around. With event-based-scheduling capabilities, automation is kicked off from file transfers, system startups, and other user-defined events. JAMS maximizes resources by uniting IT environments and allowing systems and applications to be reactive with one another.
“”There are many built-in features when it comes to defining job schedules. For instance, you can schedule a job to run at a specific time, on certain days of the week or month, based on the completion of another job, or on an interval, etc.” – Darrell H., Database Administrator
“JAMS is an intelligent scheduler, it helped to harmonize different and scattered jobs schedulers into one platform…. JAMS features like event-based scheduling, several integration capabilities and the User-friendly UI are helping us to boost productivity.” – Verified User in Computer Software
“JAMS is great at automating processes that need to send information and variables across multiple platforms and programs. The scheduling functions and file watch triggers are pretty user-friendly and function well.” – Jesse D., Data Manager
See More of What Customers Love About JAMS on PeerSpot
Get more insights into the value our Workload Automation solution provides. View additional user reviews on PeerSpot
Move on from Legacy Schedulers with JAMS
If you’re feeling the limitations of a legacy scheduler, it’s time to make the switch to JAMS. Whether you’re struggling with lack of integrations, time-based scheduling, or not enough support, JAMS simplifies the complexities of your automation environment. Plus, JAMS is your partner for a painless migration—our goal is to make your move to JAMS quick and efficient.
| Features | JAMS | Native Schedulers |
| Visibility Across Servers/Environments | X | |
| Event-Based Scheduling | X | |
| Dependency Checking | X | |
| Build Complex Workflows | X | |
| Cross Platform Scheduling | X | |
| Granular Error Handling | X | |
| Alerts & Notifications | X | |
| Built-In Integrations with Common Platforms (SAP, JDE, Informatica) | X | |
| User Friendling GUI | X | |
| Role based access control | X |
“We bought JAMS about six months ago to replace a legacy scheduler. The system is easy to install and doesn’t need a lot of admin…It’s easy to monitor what’s currently executing and view the history of what’s happened and what’s coming up. – Scott C., Data Engineer
“If a process can be automated, we typically put it in JAMS. For example, we’ve automated generating data for integrations, automated legacy processes that used to require a manual button push, automated sys admin functions like moving files around, etc. We also like the monitoring capabilities of JAMS.” – Robert T., Director of Application Development
“…We are in the process of converting all our scheduled jobs from our legacy scheduler into the JAMS scheduler…The initial setup time and learning curve was very minimal. We are in the midst of our conversion and have yet to find any problems getting all of our jobs to successfully implement.” – Lisa K., Verified User
What Industries Can Benefit from JAMS?
No matter your industry, JAMS orchestrates the IT processes and workflows that keep your business running. JAMS is especially helpful in industries with complex, mission-critical processes across many platforms, systems, and applications on-premises and in the cloud. JAMS streamlines even the most complicated workflows to help organizations optimize resources and maximize efficiency.
Financial Services
“JAMS is second to none when it comes to handling exceptions, exceptions meaning issues where a job might fail for one reason or another. I can dive into the job, and the log files are centrally located so that I can find the root cause very quickly. I can then address the issue, fix it, and rerun it all from one application.” – Aaron W., Senior Business Intelligence Developer, Financial Services
Read their full review on PeerSpot
“Fortra’s JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution. Managing permissions has always been an issue, but we’ve now centralized permissions for all jobs based on department.” – Ahmad G., Systems Engineer, Consumer Banking
Read their full review on PeerSpot
“Truly enterprise-level workload automation solution. It is extremely versatile with the workload it can automate. It has built-in native code-less functions as well as the ability to launch code in any runtime environment we’ve needed it.” – Verified User in Financial Services
Technology
“JAMS is the best job scheduling software for complex batch process and scheduling. Easy to deal with complex job dependencies and scheduling different ways. Allows custom execution methods. Secured file transfer setup is easy to transfer files to third parties. Alerts and email notifications setup is easy in JAMS.” – Verified User in Information Technology Services
“For my job, in operations, and for IT, it has definitely helped to centralize the management of jobs on all our platforms and applications…we looked at other companies that were cheaper, but one of the main sticking points was the fact that they wouldn’t have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS.” – Brendan M., IT Analyst, Computer Software
Read their full review on PeerSpot
“We use JAMS very extensively to run automated jobs across our environment. This allows us to devote resources elsewhere and also to reduce errors and human mistakes. Our JAMS jobs perform a very wide range of automated tasks across our software applications.” – Scott K., Product Support Manager, Computer Software
Retail
“JAMS has been able to automate, schedule, and manage everything we have thrown at it. We have not only upgraded the processes that we originally intended to connect via JAMS, but we realized the versatility and power of the tool to control and execute around 3000 jobs per day.” – William S., Sr. Systems Database Administrator, Retail
“One spot for scheduling all your job scheduling needs and ability to view status of everything in one area.” – Verified User in Retail
“JAMS is incredibly easy to use once configured and allows for several levels of access and security so we can have different teams with different access to the application… JAMS can automate just about any application you can think of.” – Verified User in Retail
Us vs. the Competition
Of course, we think JAMS is the best product on the market. But that claim is backed up time and time again by customers using JAMS today. Common themes from happy users include:
- Ease of Doing Business With: Want a vendor that goes beyond the software and listens to and understands the unique needs and challenges you’re facing as an organization? When it comes to the ease of doing business, JAMS receives top praise among users.
- Quality of Support: When you have questions or need help, you want a solution backed by responsive, top-notch support. JAMS users are enthusiastic about the support they receive.
- Ease of Set Up: IT pros trust JAMS to centralize their toolsets, maintain visibility across workflows, and provide a customizable solution without needing to start from the ground up. Users say they are pleased with the solution’s ease of set up – which includes configuration, operation, and upkeep. JAMS aims to get you up and running quickly, so you can start seeing ROI fast.
Work with a Vendor That Wants To Be Your Partner
Ease of Doing Business With
“Folks are very helpful in providing innovative solutions to get your work done. They even helped us to create new execution methods for SAP data services, which was not available when we evaluated JAMS. Great Team!!” – Verified User in Semiconductors
“Over the years I have had the opportunity to work with multiple automation tools. JAMS is by far the easiest to date to implement and work with. The interface is well thought out and provides us with many options to carry out the remote tasks we are trying to automate.” – Verified User in Legal Services
“We switched from Automic Automation. JAMS is so much easier to implement, patch, upgrade, and push agents.” – Ken E., Systems Administrator
Quality of Support
“The support team for JAMS is outstanding, honestly one of the best I’ve encountered in my professional career of over 22 years.” – Scott K., Product Support Manager
“Support on the product has also been very helpful. There has not been an issue that they were not able to assist in solving. Their support staff are quick to respond and very courteous.” – Verified User in Capital Markets
“The support I’ve received from JAMS has been brilliant. It’s like hitting a Tennis ball over the net; sometimes, the replies come back that quickly.” – Scott C., Data Engineer
Ease of Set Up
“So simple, a caveman can do it. The JAMS automation software truly is amazing and well worth the investment. I have worked with at least two of the “Big Name” solutions as well as a few of the open-source tools out there and JAMS really does put them to shame. When I download the trial software, I had it installed and running a simple scheduled task in less than 30 min. Don’t let the simplicity fool you, this tool is a complete solution and has integration with most of the major ERP solutions on the market.” – Verified User in Legal Services
“JAMS appears to have been set up and created by someone that knows how a scheduler needs to fit into an IT operational environment. There are so many prebuilt options that can be easily activated by filling in the right checkbox at the right place. It has so many needed features available out of the box for easy configuration.” – Verified User in Information Technology and Services
“Straight-forward, fast, and loaded with features. Ease of development and many features, such as triggers, smart dates and scheduling, ease of defining variables and parameters. Ability to define calendars and holidays. Ability to query the database for queries and parameters.” – Khoa N., Software Engineer
Ready to See What the Leader in Workload Automation Can Do For You?
See for yourself how JAMS can transform your organization with comprehensive workload automation. Get a personalized, one-on-one demo with an automation expert to discuss your unique business needs and challenges and see what JAMS can do for you.