We have fully incorporated JAMS into our new cloud based infrastructure. JAMS has given us a reliable automation tool as well as an administration tool which has eliminated manual errors. Mundane repetitive tasks are now standard setups in JAMS which give a 100% accuracy rate on tasks.
The JAMS APAC Offices offer sales, training, and 24×7 technical support for workload automation customers throughout the Asia Pacific region, including Australia, New Zealand, Singapore, and Hong Kong. Local JAMS team members are available across the continent during business hours and are supplemented by additional first-tier support staff in the United Kingdom and the United States.
JAMS is used by more than 500 enterprises Asia Pacific businesses, governments, and universities. Its unique enterprise features automate critical IT processes for leading companies throughout the region.
Job Scheduling Case Studies
Here are just some of the ways customers throughout the continent are leveraging JAMS to run jobs reliably and securely.
MVP continues to provide some of the best vendor support I have seen in my 30 years of IT.
JAMS Engineers are great to deal with, reliable, technically very strong and always willing to help. It’s great to be working with them on our implementation. You guys are first class!
Under Wilson HTM Investment Group’s old method, there were no dependencies in place between jobs, which increased the business risk of jobs potentially running out of sequence (or not at all). If this occurred, then the result was a significant effort the following day to remedy the situation.
The IT team faced issues such as support for multiple ERP systems, support for applications for the Wholesale Trading team, and consolidation of data from multiple billing applications.
The DSE previously used tools causing several pain points for the department’s IT staff. Failure notifications were frequently unreliable, and lacked sufficient information to identify specific points of failure.
An Australian utility manages its entire load and order process for fuel oil across 23 terminals. More than 25,000 file transfers, JDE jobs, bank transfers, and ESB triggers come together daily to support critical business processes.