Service Desk & Support
Automation solutions that keep service levels at their best.
JAMS provides service desk teams and technical support staff with the tools they need to respond to automation issues quickly.
Key Features for Supporting Scheduled Jobs
- Define recovery jobs
- Failure alerts by email, phone, SMS
- Integrate with monitoring frameworks
- Include recovery instructions
- Comprehensive log files
- Notify business users
Case Study
Learn how the world’s 2nd largest nuclear power generator stays lean with self-service automation.
ITSM Notifications
Receive and route failure notifications directly within your ITSM tool.
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ITSM Service Catalog Enabled
Give business users the flexibility to request batch processes through your service catalog.
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