Privacy Statement

Please Read Carefully Prior To Using This Website

The use of this HelpSystems, (“HelpSystems”) website (“Website”) is subject to acceptance of the terms and conditions contained in this Privacy Statement by the visitor to the HelpSystems Website (“User”). This Privacy Statement constitutes a legally binding agreement between User and HelpSystems. This Privacy Statement lists our current policies, and may be revised at HelpSystems’s discretion. By utilizing the HelpSystems Website, User expressly agrees to this Privacy Statement. Those who do not agree to the terms and conditions herein may not, under any circumstances, use this Website.

Data Collection

User should be aware that parts of this Website employ services for collecting and/or receiving non-personally identifiable information about User including User’s IP address, the type of browser User employs, and the User’s network name.

Entry by User/Update

Certain areas of this Website require entry by the User of certain personal information, such as User’s name, company name, email address and phone number. HelpSystems requires that the User provide the most recent available and accurate information. Please inform HelpSystems of any change of name, address, or other information. In addition, User may request that HelpSystems update, modify, or delete User’s registered information by sending an email to with the words “UPDATE USER INFORMATION” in the subject line.

Use of User Information

HelpSystems reserves the right to compile, save, use within the scope of HelpSystems’ activities, and analyze any and all User data (registration data, use history, etc.). HelpSystems intends to use such User data for internal purposes only, including without limitation, for the purposes of providing pre-sales and post-sales support, responding to User requests for information, and for contacting User. HelpSystems may provide aggregated statistics about users (including User) to third parties, but such information will be aggregated so that it does not identify a particular individual or company, including User.


HelpSystems may periodically send User information regarding HelpSystems and its products. If User has been receiving such information and does not wish to continue receiving such information, please contact HelpSystems at, and let HelpSystems know that User no longer wishes to receive such information. Alternatively, User can simply reply to any email from HelpSystems and type “REMOVE” in the subject line.

Disclosure of User Information

HelpSystems will, to the extent possible, control User information, and, except as otherwise set forth herein, not disclose such User information to third parties. However, in the event disclosure of any User information by HelpSystems is required by law, HelpSystems may disclose such User information without the consent of User.


A “cookie” is a piece of data stored on User’s hard drive containing information about the User. HelpSystems may use cookies in order to collect certain information about User, such as IP addresses (e.g., whether User is logged on from a .com, .gov, or .edu domain), domain names (the Internet address of a computer), and type of computer and operating system being used. HelpSystems may collect such information in order to better operate the Website so as to enhance User’s use of the Website. By using cookies, HelpSystems is able to recognize User when User revisits the Website, and it is able to remember certain information about User, such as User’s contact information. Depending on the type of browser User is using, it may be set to alert User of cookies. User does not have to accept all cookies sent to User by the HelpSystems Website; however, depending on the particular cookie User rejects, User may not be able to use some of the features in the Website if a particular cookie is rejected.

Third Party Sites

The Website may from time to time include, for User’s convenience, links to third party sites, which HelpSystems does not own or control and that are controlled by third parties. These links are for convenience only. If User utilizes third party links or moves to the third party sites, HelpSystems is not responsible for the availability, content, data collection, utilization of data, use of cookies, or otherwise on the third party sites. HelpSystems has no access to the third party sites or information collected by them and no control over any third party cookies. If User has any questions about how such third parties use cookies, collect information, or otherwise, User should contact such third parties directly.


HelpSystems uses reasonable security measures to safeguard information concerning and submitted by users. Despite the security measures employed by HelpSystems, users should be aware that it is impossible to guarantee absolute security with respect to information sent through the Internet, and User agrees and accepts the risks associated with the same.


This Privacy Statement constitutes the complete agreement between the parties with respect to their subject matter and supersede any prior agreement or communication. HelpSystems reserves the right to modify this Privacy Statement without prior notice. In the event HelpSystems updates or modifies this Privacy Statement, HelpSystems shall endeavor to post such updates or modifications on this Website following any such modifications. Therefore, User is advised to review this Privacy Statement occasionally, or at least every thirty (30) days. User’s continued use of this Website subsequent to HelpSystems’ notice of modification of this Privacy Statement shall constitute User’s acceptance of the modified Privacy Statement.