JAMS University

Training and Professional Development

JAMS University provides technology professionals with the skills needed to orchestrate workload automation across multiple platforms and applications. Trainees will learn how to take batch jobs that run across a variety of technology siloes and bring them into a centralized management solution. Once trainees master basic principles of automation, they will learn to combine individual jobs into resilient, multi-step workflows that help enterprises maximize the value of technology investments.

JAMS University offers training for three distinct roles: Administrator, Operator, and Developer.



Modules in the Administrator concentration prepare administrators and their teams to install and configure JAMS for an enterprise.


Modules in the Operator concentration focus on defining, managing, and monitoring jobs.


Modules in the Developer concentration are for technical users who would like to leverage JAMS programmatically, from within scripts and custom applications.

Focused, Hands-on Training

A typical engagement consists of Administrator and Operator modules delivered remotely over the course of 3 days. Each module takes 1-2 hours to complete. Trainees will work on a large-scale demo environment.

Read course descriptions below, or download the JAMS University Course Overview.

Administrator Modules
A101 - Installing and Configuring JAMSA102 - Cloud and Container DeploymentsA103 - Fault Tolerance and High AvailabilityA104 - The JAMS ServicesA105 - Security and RolesA106 - Migration and Conversion

Install and configure JAMS – on-premises, cloud, or hybrid.

Learn how to install the JAMS Scheduler and Agents on-premises and on virtual machines. This module will cover hardware specifications, database configurations, and connection settings for the job types your organization typically runs. Trainees will also learn how to isolate JAMS for optimal performance, and how to perform an upgrade.

Learn the ins and outs of deploying JAMS for the cloud.

Learn how to take advantage of cloud-native technologies to build out the best JAMS environment possible. Learn how to build resiliency into JAMS Servers and Agents, properly load balance environments, and segregate environments according to security and compliance requirements. Trainees will also learn how to avoid upgrade failures, and how to use tools such as Puppet, Chef, and Ansible to automate a JAMS deployment.

Build a fault tolerant JAMS environment.

Learn tips and tricks for making JAMS highly available, and how to harden it against common network issues. The course will outline architectures that minimize the impact of issues such as SQL outages and maintenance windows. Trainees will learn how to configure a failover instance of JAMS capable of a seamless takeover of the primary scheduler. They will also develop an action plan for bringing a primary scheduler back online.

Understand the service layers of JAMS.

Learn how the JAMS services communicate and interact with each other. Learn various hooks that JAMS has with the operating system (OS), and the APIs its services utilize to communicate with the OS. Learn how Agents communicate with the Scheduler, and how JAMS encrypts and transmits secure packets between the JAMS Agent service/daemon and the server.

Secure your JAMS installation.

Learn best practices for organizing jobs into logical folders, utilizing tenants, defining service accounts, and creating AD Groups that reflect your organization’s roles and security requirements. Discover how to quickly and easily add new folders and tenants, and how to add and remove operator privileges on different objects within JAMS. Explore a variety of tactics for locking down individual sections of the GUI, and for configuring a variety of admin-level roles.

Prepare your jobs for a seamless transition to centralized workload automation.

Prepare any set of jobs for migration into JAMS. Trainees will learn how to discover, parse, and convert jobs from Windows Task Scheduler, SQL Agent, and Cron using built-in conversion utilities. They will then explore various strategies for migrating jobs from legacy schedulers and homegrown scheduling tools.

Operator Modules
U101 – Introduction to Automation and MonitoringU102 - Introduction to WorkflowsU103 - Managing the ScheduleU104 - Error HandlingU105 - Job ResiliencyU106 - Automation DistributionU107 - Reports and DashboardsU108 - Beyond the GUI

Start defining and executing jobs.

This course will teach trainees efficient and reliable approaches to defining jobs and workflows. They will learn best practices for security, source control, and naming conventions.

Trainees will then explore a variety of methods for submitting jobs to the schedule, beginning with basic concepts such as “hourly” and “daily”. They will then move on to define triggers that enable jobs to run based on events, such as completion of other jobs and availability of files.

Build multi-step processes.

The Workflows course teaches trainees how to use individual jobs as building blocks in multi-step processes. They will learn the benefits of running jobs in sequence and will explore options for running steps in parallel. This course will also introduce trainees to activities that can be inserted into a workflow.

Master the tools that keep jobs running smoothly.

In this course, trainees will learn how to monitor, collect, and distribute their jobs’ performance data. Trainees will configure custom monitors that are focused on specific sets of jobs, and organized by business function, department, region, application, or other category. Instructors will share examples of various monitor configurations that have been used by customers to manage jobs running in a variety of environments.

Following the monitoring portion of the course, trainees will learn how to distribute useful notifications about the status of jobs. They will learn how to configure email, SMS, phone, and monitoring framework alerts.

Discover root causes. Keep your schedule on track.

This course will dive deep into errors and exceptions that can interfere with automated workloads. Trainees will learn how to analyze log files and spot common causes of job failures. They will have the opportunity to examine sample error logs and standard out generated by a wide variety of platforms and applications.

Trainees will learn best practices for re-submitting jobs with minimal impact on the overall schedule, and how to conduct a root cause analysis on a failed job.

Design jobs to handle exceptions beyond your control.

In this course, trainees will learn how to design jobs that are primed for success – regardless of the conditions under which they run. Trainees will master techniques for distributing jobs across available resources, dividing job executions into batch queues, adding retries, and creating dedicated recovery jobs.

Distribute automation to more operators, while retaining security and control.

Learn how to make JAMS functionality available to users and groups beyond core administrators. Trainees will analyze the needs of various roles in their own organization, then customize the way operators in those roles can access the schedule, run jobs, run reports, monitor jobs, and receive notifications.

Illuminate the trends that impact the way your enterprise automates.

Trainees will develop the skills needed to produce static reports and dynamic dashboards. The course begins with a deep dive into the statistics JAMS captures. Trainees will learn how to use native JAMS reporting tools to create job completion reports, job failure reports, and common audit reports. Trainees will then learn how to build real-time dashboards that display job statistics and calculated measures in a variety of graphs, tables, and charts. Instructors will assist trainees with the definition of a variety of KPIs (key performances indicators) such as SLA time, uptime, and mean time to resolution, all of which can be calculated using aggregated JAMS data.

Integrate JAMS functionality directly into your custom applications and scripts.

In this course, trainees will receive a primer on accessing JAMS functions without opening the GUI. Trainees will create jobs, submit jobs, and get the status of jobs using programmatic methods, such as PowerShell scripts, shell scripts, and .NET controllers. A full tour of the JAMS REST API will be included. No programming experience is required.

Developer Modules
D101 - PowerShell for JAMSD102 - JAMS APIsD103 - Docker Agents

PowerShell for JAMS

Explore the full catalog of JAMS automation cmdlets and customize your IDE for quick access to jobs, folders, and resources.


Learn how the JAMS REST and .NET APIs enable you to automate tasks on nearly any application.

Docker Agents

Master large-scale agent deployments using Docker containers.

Take the Next Step

Apply for JAMS University