Follow the Leader in Workload Automation
See Why Customers Love JAMS for Comprehensive Job Scheduling and Workload Automation
When looking for a quality workload automation solution that achieves your business goals, look to your peers to find out how well a tool really works. Reviews from existing customers are a great way to see how users are leveraging the software to solve their unique challenges and bring efficiencies to their organization.
In this guide, you’ll see what real customers are saying about Fortra’s JAMS across popular review sites like TrustRadius, G2, and PeerSpot. Discover the value of our solution from our excellent customer support to the ROI we can provide. Get industry-specific insights and see a head-to-head comparison of JAMS vs. other top vendors. You’ll walk away with an understanding of why IT pros say JAMS best meets their business needs – and what makes us a leader in WLA across review platforms.
Award Winning Workload Automation Software
TrustRadius Customer Insights
Data via TrustRadius Community Pulse Report for JAMS Workload Automation.
What do Customers Love About JAMS
Customer Support + Ease of Doing Business
JAMS is more than just a tool. We go beyond the software as your partner in automation. As a leader in WLA for ease of doing business, JAMS not only simplifies your job schedule, it simplifies your life. And our support is rated world-class in providing expert help that meets your needs.
“Key to our success was the JAMS support team, which provided us the best level of customer service I have ever experienced.” – William S., Sr. Systems Database Administrator, Retail
“The best part about JAMS is the support staff. They are very prompt, usually replying to the initial request within 1 hour. They are extremely helpful and friendly.” – Verified User in Government Administration
“Their support staff have always been able to assist with any questions or problems I’ve had. They are friendly and know the product very well. Truly impressed every time I have needed support. Can’t say that about many other companies.” – Verified User in Retail
Best Feature Set
JAMS provides the right features and capabilities to modernize your automation and orchestrate your entire IT environment. Get greater visibility with alerts and logging, more control with event-based scheduling, and powerful integrations with everything from PowerShell to SQL—both natively and through APIs.
“JAMS simple to use interface and functionality with JDE made it easy to implement and use. The dependencies on jobs and groups of jobs (setups) allows for the most efficient use of system time. Grouping jobs together as a setup allows flexibility to make changes very quickly for entire groups of jobs at one time.”– Timothy K., Business Applications Service Manager
“My favorite JAMS feature is that it can be extended using custom execution methods, written in C#, using their native libraries. These custom execution methods make it easy to schedule repeatable, customizable jobs which are highly tailored to our company’s systems.” – Rob G., Director, Enterprise Systems
“Before JAMS we had a hodge podge of PowerShell scripts run by Windows Task Scheduler strewn across our environment. With JAMS we were able to centralize our automation and maintenance tasks with built in success/failure notifications with logging.” – Verified User in Capital Markets
ROI
Investing in a new software tool is a big ask. But with JAMS, you don’t have to worry about seeing a ROI. By streamlining and orchestrating IT workflows with JAMS, your team has more time to focus on strategic work, respond to issues and failures faster, and ensure uptime throughout your entire environment.
“We have absolutely seen return on investment with JAMS. It comes down to the fact that our developers can actually spend time developing instead of troubleshooting and looking at why SQL or the data source isn’t working.” – Kammy O., Network and Local Support Manager, Communication Services
Read their full review on PeerSpot
“It has saved us over $50K per year in labor savings by automating many repetitive tasks.” – Alex T., DBA, Government Body
Read their full review on TrustRadius
“Our file processing department has stayed at 2 employees, though we have doubled in size. These employees no longer perform manual procedures but instead monitor and respond to JAMS automation issues.” – Rob G., Director, Enterprise Systems
Who’s a Right Fit for JAMS?
Fortra’s JAMS is best for IT teams looking for more visibility and control over their entire environment. JAMS delivers centralized WLA under a single pane of glass that enables users to better define, schedule, execute, secure, and monitor cross-platform jobs and workflows. JAMS is for you if:
- You’re a mid-market organization needing to orchestrate highly critical jobs and workloads
- You want enterprise features that let you control your schedule exactly the way you want it, not the other way around
- You want a WLA vendor that leverages PowerShell unlike any other, as we’re both engineered on the .NET framework
- You’re looking for more than just software—you want an ally in automation to provide more value every step of your journey
G2 Customer Insights
See More of What Customers Love About JAMS on PeerSpot
“The platform’s code-driven automation is excellent for helping us handle complex scheduling requirements. There hasn’t been anything we haven’t been able to do through PowerShell.” – Aaron W., Senior Business Intelligence Developer, Financial Services
Read their full review on PeerSpot
“The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc.” – Dexter T., Database Administrator, Insurance
Read their full review on PeerSpot
“Fortra’s JAMS enables us to identify and address common issues that may impede the execution of our jobs. This is of great significance to our organization.”- Ahmad G., Systems Engineer, Consumer Banking
Read their full review on PeerSpot
“The product gives us an excellent idea of what is happening and when. We have much control over job scheduling, and the workflows work very well.” – Scott B., Senior Consultant, IT
What Industries Can Benefit from JAMS?
No matter your industry, JAMS orchestrates the IT processes and workflows that keep your business running. JAMS is especially helpful in industries with complex, mission-critical processes across many platforms, systems, and applications on-premises and in the cloud. JAMS streamlines even the most complicated workflows to help organizations optimize resources and maximize efficiency.
Financial Services
“JAMS is second to none when it comes to handling exceptions, exceptions meaning issues where a job might fail for one reason or another. I can dive into the job, and the log files are centrally located so that I can find the root cause very quickly. I can then address the issue, fix it, and rerun it all from one application.” – Aaron W., Senior Business Intelligence Developer, Financial Services
Read their full review on PeerSpot
“Fortra’s JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution. Managing permissions has always been an issue, but we’ve now centralized permissions for all jobs based on department.” – Ahmad G., Systems Engineer, Consumer Banking
Read their full review on PeerSpot
“Truly enterprise-level workload automation solution. It is extremely versatile with the workload it can automate. It has built-in native code-less functions as well as the ability to launch code in any runtime environment we’ve needed it.” – Verified User in Financial Services
Technology
“JAMS is the best job scheduling software for complex batch process and scheduling. Easy to deal with complex job dependencies and scheduling different ways. Allows custom execution methods. Secured file transfer setup is easy to transfer files to third parties. Alerts and email notifications setup is easy in JAMS.” – Verified User in Information Technology Services
“For my job, in operations, and for IT, it has definitely helped to centralize the management of jobs on all our platforms and applications…we looked at other companies that were cheaper, but one of the main sticking points was the fact that they wouldn’t have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS.” – Brendan M., IT Analyst, Computer Software
Read their full review on PeerSpot
“We use JAMS very extensively to run automated jobs across our environment. This allows us to devote resources elsewhere and also to reduce errors and human mistakes. Our JAMS jobs perform a very wide range of automated tasks across our software applications.” – Scott K., Product Support Manager, Computer Software
Retail
“JAMS has been able to automate, schedule, and manage everything we have thrown at it. We have not only upgraded the processes that we originally intended to connect via JAMS, but we realized the versatility and power of the tool to control and execute around 3000 jobs per day.” – William S., Sr. Systems Database Administrator, Retail
“One spot for scheduling all your job scheduling needs and ability to view status of everything in one area.” – Verified User in Retail
“JAMS is incredibly easy to use once configured and allows for several levels of access and security so we can have different teams with different access to the application… JAMS can automate just about any application you can think of.” – Verified User in Retail
Us vs. the Competition
Of course, we think JAMS is the best product on the market. But that claim is backed up by taking a direct look at us versus the other leading WLA solutions. As you compare solutions on your search for a quality workload automation tool that achieves your business aims, use this side-by-side comparison to guide you. See for yourself – these scores come directly from customers of our product and customers of their products.
Work with a Vendor That Wants To Be Your Partner
Ease of Doing Business With
Want a vendor that goes beyond the software and listens to and understands the unique needs and challenges you’re facing as an organization? When it comes to the ease of doing business, JAMS receives top marks among users—with a 95% satisfaction rating on the question – performing at or above the competition.
“Folks are very helpful in providing innovative solutions to get your work done. They even helped us to create new execution methods for SAP data services, which was not available when we evaluated JAMS. Great Team!!” – Verified User in Semiconductors
“Over the years I have had the opportunity to work with multiple automation tools. JAMS is by far the easiest to date to implement and work with. The interface is well thought out and provides us with many options to carry out the remote tasks we are trying to automate.” – Verified User in Legal Services
Quality of Support
When you have questions or need help, you want a solution backed by responsive, top-notch support. JAMS users are enthusiastic about the support they receive—with a 97% satisfaction rate on the quality of support—almost 10 points higher than our competition.
“The support team for JAMS is outstanding, honestly one of the best I’ve encountered in my professional career of over 22 years.” – Scott K., Product Support Manager
“Support on the product has also been very helpful. There has not been an issue that they were not able to assist in solving. Their support staff are quick to respond and very courteous.” – Verified User in Capital Markets
“JAMS Support was very helpful. It was quick and right to the point in fixing the issue. I would recommend for others” – Vinoththkumar K., Software Engineer
Ease of Set Up
IT pros trust JAMS to centralize their toolsets, maintain visibility across workflows, and provide a customizable solution without needing to start from the ground up. Nearly 89% of JAMS users say they are pleased with the solution’s ease of set up – which includes configuration, operation, and upkeep. Unlike the competition, JAMS aims to get you up and running quickly, so you can start seeing ROI fast.
“So simple, a caveman can do it. The JAMS automation software truly is amazing and well worth the investment. I have worked with at least two of the “Big Name” solutions as well as a few of the open-source tools out there and JAMS really does put them to shame. When I download the trial software, I had it installed and running a simple scheduled task in less than 30 min. Don’t let the simplicity fool you, this tool is a complete solution and has integration with most of the major ERP solutions on the market.” – Verified User in Legal Services
“JAMS appears to have been set up and created by someone that knows how a scheduler needs to fit into an IT operational environment. There are so many prebuilt options that can be easily activated by filling in the right checkbox at the right place. It has so many needed features available out of the box for easy configuration.” – Verified User in Information Technology and Services
“Straight-forward, fast, and loaded with features. Ease of development and many features, such as triggers, smart dates and scheduling, ease of defining variables and parameters. Ability to define calendars and holidays. Ability to query the database for queries and parameters.” – Khoa N., Software Engineer
Ready to See What the Leader in Workload Automation Can Do For You?
See for yourself how JAMS can transform your organization with comprehensive workload automation. Get a personalized, one-on-one demo with an automation expert to discuss your unique business needs and challenges and see what JAMS can do for you.