Q&A with Dan St. Jean MVP Systems Software has helped many Direct Commerce customers automate their all-channel commerce systems with JAMS. We’ve been in the game so long that it’s not uncommon to hear our customers refer to Ecometry, Red Prairie, and even Escalate Retail, when they call. Whatever you call it, Direct Commerce continues Read More
Reining in the source of all your jobs is an essential step in your transition to centralized workload automation. Even if you are not writing code all day, you must think of yourself as a developer. Your “application” is the business. And, the features of your application are its automated workloads. Silos are for Farms, Read More
The latest build of JAMS V7 provides users with a new database option – Azure SQL. For most enterprises, SQL, or even SQL Express, has plenty of horsepower to handle data on the back end of JAMS. We specifically designed JAMS to consume as few resources as possible – an efficient database structure, small payloads, Read More
We often think of invoice processing as the responsibility of our accounting department and their ERP system. They should have this process locked up, right? But, IT teams can be deeply involved, especially when invoicing involves multiple platforms and systems. To generate invoices repeatedly and accurately requires a holistic view of every step of the Read More
Let’s face it. Scheduling batch jobs with native batch automation tools isn’t easy, or flexible. Whether you’re wrestling with the complex format of cron, or dealing with the limited features in Windows Task Scheduler or SQL Agent, it is never as easy as 1-2-3. Let’s break down some real-world examples of scheduling batch jobs with Read More
According to Forrester, 70% of customers would prefer to use a company’s website to get answers to their questions than contact companies via telephone or email. Gartner, too, predicts that by 2020, the customer will manage 85% of the relationship with an enterprise, without human interaction. Self-service not only accommodates the preferences of end users Read More
The migration process from legacy job scheduler to modern automation solution can seem daunting at first. By understanding the potential benefits and costs of each method, you will be better able to choose a migration path that fits your needs. Note that if you are consolidating multiple legacy schedulers you will need to select the Read More
Centralized workload automation provides considerable value to businesses that strive to be “always on”. Designing resilient IT environments with year-round, 24/7 availability, helps meet customer demand for continuous access to applications and information. Centralized workload automation aligns well with new standards of “Business Continuity” because it ensures that mission-critical functions continue both during and after Read More
Security is without a doubt one of the primary concerns in IT today. The added security provided by implementing a comprehensive automation strategy is often overlooked and underestimated, since the security benefits of automation are typically overshadowed by the more obvious benefits such as increased efficiency and reduction in human error. Human error can occur Read More
The world runs on data – vast quantities of it. According to IBM, 2.5 quintillion bytes of data are generated EVERY DAY – that’s enough to fill 10 million Blu-ray discs! In most cases, this data needs to be moved from its point of initial capture to one or more locations where it will be processed Read More